Our Rehab Admissions Process

Step 1: Tell us your story.

Our Admissions Navigators are available 24/7 to speak with you. This is your opportunity to tell us your story and what has brought you to the point of picking up the phone. Many of our navigators are in recovery, so they can truly empathize with what you are going through. They are also experts in our facility network.

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Step 2: Complete pre-screening.

During your pre-screening, your navigator will develop an understanding of your clinical needs and the logistics involved with helping you attend treatment. You will be asked questions regarding your mental state, physical limitations, and any medical preconditions you may have. At this time, you will also discuss payment by insurance or another method.

Step 3: Receive a personalized treatment recommendation.

Based on your individual circumstances and clinical needs, your navigator will provide you a determination of which American Addiction Centers facility is the best option for you. You will review it together and the Navigator will answer any questions you might have.

Step 4: Plan your trip with guidance from us.

Once you have reviewed your treatment plan and agreed upon it, it’s time to attend treatment. We will schedule your admission, provide you a packing list, a travel schedule, and any assistance you may need to get to treatment successfully..

Step 5: Arrive at selected facility and begin your recovery process

Once you arrive at the facility, one of our compassionate team members will take you through a final medical screening, get you settled, and begin treatment.

Who Are The Admissions Navigators?

Our Admissions Navigators are trained, experienced, and compassionate individuals who understand the struggles related to addiction—many of our navigators are in recovery themselves.

With their extensive knowledge of AAC’s treatment facilities and the recovery process, your admissions navigator will help you navigate through treatment options to find the one best suited to your needs.

Confidential Call—Compassionate Support.

You don’t have to provide any information you aren’t comfortable with. However, the more open you are, the easier it will be for us to help you find the life changing treatment you deserve.

Reach out to our free 24/7 confidential hotline and get help today