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Holly Hill Hospital

3019 Falstaff Road, Raleigh, North Carolina, 27610
Facility Photo

About Holly Hill Hospital

Located in Raleigh, North Carolina, Holy Hill has been providing quality mental health and substance abuse treatment for more than 35 years. The facility offers programs for adults, adolescents and children, and is committed to improving the quality of life for each and every client that walks through the door. Addiction treatment combines traditional group therapy with 12-Step facilitation and peer-to-peer support.

Facility Location

Treatment Center Details

Service Settings
Treatment Approaches
Payment Accepted
Special Programs
License/Certification
Hospital inpatient
Hospital inpatient detoxification
Hospital inpatient treatment
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use counseling approach
Medicare
Medicaid
Military insurance (e.g., TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Transitional age young adults
Adult women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, or transgender (LGBT) clients
Veterans
Active duty military
Members of military families
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced domestic violence
Clients who have experienced trauma
State mental health department
Hospital licensing authority
The Joint Commission
Service Settings
Hospital inpatient
Hospital inpatient detoxification
Hospital inpatient treatment
Treatment Approaches
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Motivational interviewing
Relapse prevention
Substance use counseling approach
Payment Accepted
Medicare
Medicaid
Military insurance (e.g., TRICARE)
Private health insurance
Cash or self-payment
State-financed health insurance plan other than Medicaid
Special Programs
Transitional age young adults
Adult women
Adult men
Seniors or older adults
Lesbian, gay, bisexual, or transgender (LGBT) clients
Veterans
Active duty military
Members of military families
Clients with co-occurring mental and substance use disorders
Clients with co-occurring pain and substance use disorders
Clients with HIV or AIDS
Clients who have experienced sexual abuse
Clients who have experienced domestic violence
Clients who have experienced trauma
License/Certification
State mental health department
Hospital licensing authority
The Joint Commission
Type Of Care
Hospitals
Opioid Medications Used In Treatment
Type Of Alcohol Use Disorder Treatment
External Source Of Medications Used For Alcohol Use Disorder Treatment
Type Of Opioid Treatment
Pharmacotherapies
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Facility Operation
Assessment/Pre Treatment
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Testing
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Transitional Services
Detoxification (medical Withdrawal) Services
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Education And Counseling Services
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Facility Smoking Policy
Age Groups Accepted
Gender Accepted
Language Services
Facility Vaping Policy
Ancillary Services
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Patient Reviews

Overall Rating
2.1
(92 reviews)
5
4
3
2
1
  • Accommodations & Amenities
    2.1
  • Treatment Effectiveness
    1.9
  • Meals & Nutrition
    2.3
1.7
david
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
My wife attended this facility with a metal illness. They kept her for 16 days and released her worse off than when she arrived. The therapist only spoke top her mom twice and the dr never spoke to her. A receptionist laughed and said that a dr would not be calling her mom even though she was on the HIPPA forms. When she left the facility she thought that everyone there were hired actors to test her. My kids lost there mom for 16 days to a facilty that did not fix her and now we have to figure out what we need to do to get her help so she can back to normal.
1.3
Tiffany
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
This horrible place needs to be investigated from the top to the bottom. Cannot believe with as many negative reviews not only on this site but their own hospital site and the Better Business Bureau that this place has not already been investigated and shut down. I sent my daughter there and she came back an absolute nervous wreck after being verbally abused by the fighting mental health tech... Told to sit her a** down, And suffered other demeaning, humiliating and invalidating treatment for somebody who is mentally fragile. I mean come on do they just not care about the services they fail to provide after so many horrible reviews and complaints. My daughter is very polite and never is disrespectful to staff or raises her voice or gets physical. She was humiliated so much verbally that she began yelling raising her voice and grabbed a pen and stabbed herself in the wrist because of the way they were treating her and laughing at her when she was having a crisis. This place is inhumane
1.0
Jean
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Holly Hill Hospital discharged my brother back to his isolated home with no medications and with prescriptions that they knew he had no way to fill, as well as with outpatient appointments for which they knew he had no transportation. The ACT in-home support team they raved about never happened. He was at Holly Hill for at least one week before the hospital attempted contact with prior home health to find out which medications he needed. He wore the same clothing for three weeks while there. He was not advised, despite numerous contacts with the staff, that his home had been burglarized and that his vehicle was no longer available. Instead, Adrian in Discharge and her supervisor, Amber Wilson, Asst. Director of Clinical Services, allowed him to be discharged with no medications, no support, and no transportation. I discovered him home alone and in a fragile, isolated condition and environment when driving two hours to check on the security of the home. He became afraid and began rocking in a catatonic fashion when I called the hospital to ask them why they had allowed this. He was terrified that they may come back for him. This is negligent care.
1.0
Julie
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I just got of holly hill today I didn't like it all tho it did help me, the staff there was rude and aggresive they didn't care what we said our triggers where, they seemed to ignore the help we needed. The food there was always served cold and it was very good either maybe once or twice it was actually good but all together very bad, the help materials there as in deodorant and shampoo and body wash was also bad for these reasons 1. The deodorant was very bad it was like you never even put anything on so very weak 2. The shampoo would make your scalp very itchy and make your hair fall out 3. The body wash broke your shin out as well and would leave rashes on some of the girls that was there And ik it's for your health to be put there and not a 5 star Hotel but it was not the best conditions being there. There also a lot of fights that go on there and a lot of drama that makes it very hard to focus on your treatment and the reason you are there. I should also mention that there was a lot of bugs in there crawling around the place like centipedes and big wolf spiders. The rooms that we stay in are kinda clean but bed bugs are a thing to sorry bout and idek why but the sheets and covers smelt like dog and the beds felt like rocks (VERY UNCOMFORTABLE) But I wouldn't recommend and I think the place is just to make money and that's it
1.0
denise
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I really didn\'t want to believe the ratings I read on the facility. I will give credit to everyone I spoke to concerning my son\'s health. They were very professional and appeared to be very concern. However, I didn\'t hear from Dr. Lopez at anytime during his 1 1/2 week stay. I was very disappointed to experience no change in his health. Unfortunately, the facility is designed to only stabilize a patient...Collect funds for the extended stay... provide medications...collect data and call it treatment. It\'s really sad to know that mental health concerns are at rock bottom. It\'s sad to know that everything is about the mighty dollar. smh