RiverWoods Behavioral Health System

This place is the worst choice you could make this side of a state hospital. I would like to see it closed permanently. The staff is not only inept, they are also verbally and physically abusive. The "dr" I saw ever so briefly was nice enough but worthless since he didn't listen to me. When you tell someone that is supposed to be a mental health professional about being in an abusive relationship and the emotional harm it has done, I find it counter productive to ignore those facts. I suspect the "drs" there all graduated at the bottom of their class.

First off the facility is very dirty. I couldn\'t sleep in my room due to bedbugs and was placed in another room sleeping between 2 other patients. The beds are wooden with old mattresses and are extremely uncomfortable. I was transferred from another hospital and my family was never told what behavioral health hospital I was to be placed in. This was because of the hospital I was transferred from. However, my family became desperate to find me and eventually talked to someone in administration who verified I was in Riverwoods. This took about 4-5 days. My cell phone was taken away from me as was everyone else\'s cell phone. In the meantime a patient phone was available but I could never get the phone to work and the techs and nurses ignored my requests for help. Finally another patient helped me work the phone. I called my husband and cried. I was overmedicated and I couldn\'t hardly walk out the door at discharge. I was desperate to leave and I walked straight out of the door and fell. My mother had come to get me. She and a very helpful woman picked me up and put me in the car. My neighbor basically carried me into my house. My speech and motor functions were poor because of a med they discharged me on that I tried to refuse taking several times while an inpatient. In other words I couldn\'t walk or talk! Therefore, my husband took me to the hospital the next day and I was admitted. I refused the med once again and within a few days I was back to normal. What a horrible experience!

We\'ve been waiting 3 hours, so far and haven\'t seen anyone. I see why the ratings are so bad.

This facility is as closed to American Horror Story; Asylum season story. Due to Coronavirus, my his appointment was not at the referring hospital. 

I managed to get out, after having to call the police report about being attacked by an employee, the retaliation was amped up to the point I was now go to dinner. Their wheel chairs are half working and I have a bad back from a car wreck a few years back. Also I have a break hand and was told if I could not get there on my own, 
No dinner. 

Everyone lies, but after pictures of bruising from the attack on me, suddenly the lies changed, after my discharge was pretty on the fast track after the police report. 

Never ever let anyone put you there. I’m still traumatized, utterly broken from this experience. I plan to look for ways to advocate for the ones left behind who begged me to help and try to get them out as well.,

My goal is to get this hell hole shut down.

This place is Awful!Not a Detox Unit! I volunteered to go in detox to get off Dr prescribed meds!They put me on a unit with locked Doors!?🔒The Pt’s were so drugged they were like Zombies 🧟‍♂️ 🧟‍♀️ the employee’s there are not licensed to do what they are being allowed to do! Incompetent,unprofessional! So I realized I’m on psych unit! A woman there had a bowel movement on the floor!🤭🤦🏻‍♀️Another man urinated on the floor!😧🤢🤮By the Grace of God🎚👏 they’ forgot to lock a door!🚪 I found it & I just Ran with Fear!🏃🏻‍♀️🏃🏻‍♀️😤BTW-I am a Nurse of 30yrs-Retired.....,I have never seen such in incompetence in my life!So my Daughter goes to get myPROPERTY my prescription eyeglasses missing,my $1.000 thousand dollar dentures missing,my clothes missing, 15 Xanax missing!🤭I have contacted Clayton Co Police Dept-Therf! 🚔 I am contacting the State to advise them they need to Drug Screen all their “employees!They need to return my property! I have attempted to reach the Pt Advocate Stacey several times,to no avail! I will not let this go.Contacting The Board of Medical Proff.Board of Nursing.The state needs to launch an investigation on this Facility!STAT!😡I am willing to go to Court & testify to the lack of professionalism & theft of all My Property!The manner in which I was so poorly treated!SHAME ON THIS PLACE! 1st-Do No HARM!🤚🏻An Oath they do not recognize!Erase this I know you will -dishonesty! I have this Copied! 9/9/2020. GailLyon

This place definitely needs some work I call everyday to check on my friend and nobody answers the phone and when the lady upfront did answer the phone she had a nasty attitude and was acting like she didn’t care for my friend or what I had to say. Side note my friend dad went up their yo check on his son and now we’re tyrna call to check in his son but nobody’s answering the phone. You seriously needs to check your employees and let them know this is not acceptable like we just what to make sure he’s okay

Employees were friendly to patient's family. Not enough activities for patients	This facility is very strict with its patients about things that they are allowed to do. However, there is not enough Leisure activities.

Positive setting was a strength of the facility but the activities were a downfall. Monitor treatment.

The got started right away and made recommendations for the future. They set up out side help options also. The staff is small. They motivate you to function in your strengths and limit your weakness

The rehab center I went to had a large den where people watched television, bedrooms with comfortable beds and bathrooms. The workers were kind, gave us refreshments twice a day and played mental games with us. One involved throwing a beach ball around and answering the questions written on the ball.  They had a dining room where we ate three nutritious meals each day.  Doctors came to visit us individually daily and prescribed the proper medication.  The workers gave us our medication once each morning and once each night.

It helps you get focus on more of the problems and resolutions that you are going to need. You can be inpatient and outpatient, and put your family members first. They are willing to work with you until you feel comfortable enough and I love that. However, not all staff members are helpful. 

It's ok. I was happy to find out my diagnosis and was given effective medications. The food at the facility was good, but there were no fitness opportunities. 