I had a loved one at this facility, went to pick her up and was told by Nick that she was discharged and waiting outside. I went outside to look for her and couldn’t find her anywhere. I drove around the streets of Phoenix aimlessly for 30 minutes to search for my recently sober sister. Terrified and worried I was crying and in a frazzle. A few minutes later my sister called me from inside the facility stating that she still in there and waiting for me. I was very upset. Not very good communication among staff members in this facility. I would not recommend.