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Windsor-Laurelwood Center

35900 Euclid Avenue, Willoughby, Ohio, 44094
Facility Photo

About Windsor-Laurelwood Center

The Windsor Laurelwood Center for Behavioral Medicine, located in Willoughby, Ohio is a full service behavioral health center. Windsor Laurelwood specializes in providing behavioral health and addiction treatment to adults, children and adolescents. We offer a full continuum of care to address patient’s individual needs through a multidisciplinary approach that includes Psychiatrists, Addictionologists, Nurses, Masters prepared clinicians, Mental Health Technicians and Art and Recreation therapists.

Facility Location

Patient Reviews

Overall Rating
3.6
(25 reviews)
5
4
3
2
1
  • Accommodations & Amenities
    3.5
  • Treatment Effectiveness
    3.7
  • Meals & Nutrition
    3.7
4.3
Michelle
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
While most of the staff seems to have a heart for healing people ❤️‍🩹, there are a select few that could benefit from sensitivity training.
5.0
Zvon
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I'm autistic, Asperger's syndrome. A member of the staff has a civil stalking case filed against me. I wrote 129 emails since 3/28/22 that I thought doctors would be analyzing. Not one reply stating "stop" or "you need counseling, you autistic". I did once come in and asked to see her (not saying I'm taking her to lunch, although I did ask that in an email) and they said she wasn't in. I then asked for someone in administration, which was the main reason I wanted to come in; to talk about AA to the patients. I talked to two people and one replied to come in when I have a year sobriety, February of next year. An email "I'm going to punish you and stop sending you these emails." Meaning they won't get to analyze me anymore by reading my emails ! Hopefully they will learn when I come in like suggested, a year sobriety (February). The next email i sent stated the last one was a joke. The document says I left after asking for her and didn't even state the main reason. I ordered 4 massive cakes for the entire facility for my 1 year anniversary. They wrote in the court document I sent her a gift (cake). Not 4 serving 200 people for the entire facility that cost me $300. I finally came in recently after waiting so long to volunteer and visit them and the CEO said my behavior was inappropriate and come in a year from now. I left then not wanting anything to do with them and stated that in an email. I get served with a court case a couple days later. A behavioral hospital that doesn't know how to deal with an autistic. I actually believed they did things to analyze/study you and that's why their reviews were bad. I know seriously believe they are bad. I'd make it a 0 star, but Google won't let me. Stay away from them or you'll go to court like me.
3.3
Susan
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
It is lacking in every way. So much down time. Repetitive info in the few groups patients had. No literature available. It�s close to my home. Too many to list.
1.0
Anna
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Worst week of my life. The nurses were rude and uncaring. The doctor there was worthless. The food was disgusting. The nurses were actually mean to patients and treated us like crud. The only good people there was the teacher and one nurse. Everyone else made the situation much worse. Wish to never be there again
5.0
Tammy
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I spent 3 weeks there for detox & rehab, I feel it saved my life.